Tokens

Note:This section provides a broad definition of tokens. Producers using FlexNet Operations as their back office are also advised to read the information under Token Structure When Using FlexNet Operations.

Tokens represent flexible entitlements to technology offerings. Each offering has an associated token value. Customers are charged tokens for the technology offerings they use.

Tokens in the context of Elastic Access are metered tokens, which means they are consumed from line items until there are none remaining. Once consumed, a new line item count must be sold to the end customer to replenish the available tokens. Alternatively, an overdraft may be set on the line item. This can be either a specific overdraft limit, or an unlimited overdraft.

Tip:For procedural information about allowing an overdraft, see the topic Creating a License Model in the FlexNet Operations User Guide. Producers who use a back office other than FlexNet Operations can set the overdraft directly in the /line-items API (see Map a line item to an instance in the Dynamic Monetization API documentation).

Benefits of Tokens

Flexible Access Across the Portfolio

Tokens allow customers to:

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Access any item in your portfolio based on token cost.

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Scale usage dynamically—ideal for seasonal or project-based demand.

This model supports cross-portfolio access and on-demand capacity, which is especially valuable for AI-driven features, simulations, or compute-heavy services.

Simplified Monetization

Instead of managing SKUs for every feature, you:

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Sell tokens upfront (prepaid consumption).

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Define token costs in a rate table (see also Rate Tables).

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Let customers consume based on need.

This reduces friction in packaging and pricing, and accelerates speed-to-market.

Real-Time Usage Intelligence

Every token consumed is tracked with metadata:

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What was used

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Who used it

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Where and how it was used

This enables customer value intelligence, P&L alignment, and targeted upsell/cross-sell strategies.

Business Models

Tokens support:

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Pay-as-you-go or pay-per-use models.

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Overdraft options (e.g., allow usage beyond token balance).

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Hybrid models (e.g., subscription + token-based expansion).

You can even offer free tokens to drive adoption or reward loyalty

Note:Wherever the word “token” is used in this document, it means “metered token”. There is no provision for any other kind of token in Elastic Access.