Installation and Configuration

SCA-15952: Installer unable to install embedded JRE on some Windows 10 instances

Running the installer on some (but not all) Windows 10 systems results in an “Installation: Successful null” message and does not completely populate the <INSTALL_ROOT>\jre directory.

Workaround: Should you encounter the above error, install the JRE manually. Download JRE 8u192 here. Configure the JAVA_HOME and JRE_HOME variables in catalina.* to point to the newly installed JRE.

SCA-1652 / SCA-5812: Deleted or disabled users are still visible in the Web UI

Users who are deleted from the LDAP server or disabled in LDAP still appear on the Users page in the Code Insight Web UI and in some selection lists, such as for projects.

Workaround: None exists. However, deleted or disabled users are blocked from logging into the application and attempting to add one of these users will results in an error.

If this workaround is not sufficient or doable, contact Revenera Support for information about executing a database SQL script that can help to complete the index process within the expected time. The script must be run before the Electronic Update is started. (To contact Revenera Support, access the Get Support menu in the Revenera Community: https://community.revenera.com.)