Installation, Upgrades, and Configuration

The following are known issues with a Code Insight installation or upgrade and configuration.

SCA-35918: Upgrades to Code Insight possibly more time-consuming than previous upgrades

Upgrading to Code Insight might take longer than previous upgrades, especially if the number of inventory items in your Code Insight system has increased since the last upgrade. For example, an upgrade for a system with about 1 million inventory items can now take around 15-20 minutes, which might be longer than your previous upgrades. The extra time needed for the upgrade is due the Inventory History feature (introduced in 2021 R3), which requires that the inventory items for all projects be processed for inclusion in the history.

Note, however, that once an inventory item is included in the history, it does not need to go through this initialization process in subsequent upgrades.

Workaround: None exists. If you have any concerns about the time taken for this process, contact Revenera Support for assistance.

SCA-15952: Installer unable to install embedded JRE on some Windows 10 instances

Running the installer on some (but not all) Windows 10 systems results in an “Installation: Successful null” message and does not completely populate the <INSTALL_ROOT>\jre directory.

Workaround: Should you encounter the above error, install the JRE manually. Download JRE 8u192. Configure the JAVA_HOME and JRE_HOME variables in catalina.* to point to the newly installed JRE.

SCA-1652 / SCA-5812: Deleted or disabled users still visible in the Web UI

Users who are deleted from the LDAP server or disabled in LDAP still appear on the Users page in the Code Insight Web UI and in some selection lists, such as for projects.

Workaround: None exists. However, deleted or disabled users are blocked from logging into the application and attempting to add one of these users results in an error.

If this blocking is not sufficient or doable, contact Revenera Support for information about executing a database SQL script that can help to complete the index process within the expected time. The script must be run before the Electronic Update is started. (To contact Revenera Support, access the Get Support menu in the Revenera Community at https://community.revenera.com.)