About Work Items

If the Code Insight project is configured to connect to an external ALM (application lifecycle management) system such as Jira, a given task for an inventory item can have one or more associated work items. Work items keep track of the work that needs to be performed outside of Code Insight to address the task. When successfully created, a work item automatically sets up a corresponding issue in the external ALM system. A periodic synchronization process keeps the work item in Code Insight up to date with the state of its corresponding issue in the ALM system, enabling you to keep track of the remedial work performed for the inventory item.

Currently, Code Insight supports the creation of issues in a Jira ALM system only.

Creating Work Items

A work item can be created manually in the UI or automatically as part of a project’s automated workflow settings. A work item can be created only if the project is associated with an ALM instance, which defines a set of attributes used to connect to the ALM system and to set up work item. Once the project is associated with one of these instances, these attributes can be customized as needed to create work items.

For Further Instructions

For further instructions about setting up work items, refer to the following documentation:

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For details about associating a project with an ALM instance, refer to Associating the Project with an Application Life Cycle System to Create Work Items.

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For instructions about manually creating work items through the UI, see Creating and Viewing External Work Items for a Project Inventory Task.

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For instructions about creating work items as part of a project’s automated workflow for inventory review and remediation, see Updating Inventory Review and Remediation Settings for a Project.