Scenario: Service Still Running

Error

The export fails if the license server is still running and holding an active connection to the database.

Fix

•

On Windows—Run the following commands:

flexnetls.bat -stop

flexnetls.bat -status

•

On Linux—This scenario is not possible in Linux because the following command stops the service and then exports the data:

./install-systemd.sh --export-database :

Explanation

Export requires exclusive database access. On Linux systems, the export command automatically stops the service when using install-systemd.sh.