Usage Management

This section describes the following enhancement introduced in 2020 R1 for FlexNet Usage Management (for producers).

Transaction Time Now Reported for Usage Events

Every usage event has the following two timestamps:

Received time—When the usage event is received by FlexNet Operations On Premises
Transaction time—When the usage event is triggered, as recorded by the license server

Previously, reporting was based on the received time of a usage event. However, the local license server does not synchronize data with FlexNet Operations frequently enough to keep the received time in sync with the transaction time. As a result, the received time in FlexNet Operations does not take into account when the customer actually triggered the usage event; the transaction time does.

Now, reporting is based on the transaction time of a usage event rather than its received time.

Important:Verify that all local license servers have synchronized with FlexNet Operations before generating billing reports for your statement period.

Usage data extracts report both transaction time and received time.