Alerts
The Customer Growth Dashboard page also displays a list of alerts, the accounts, and type of alerts. Alerts are only displayed if the watched accounts are selected by clicking the Watchlist button. An alert is generated when either a renewal or consumption score crosses a threshold: Healthy, Warning, or At Risk—in either direction.
The alert shows:
|
○
|
How long ago the alert was triggered |
|
○
|
The score when the alert was triggered |
|
○
|
The type of change, i.e. from Warning to At Risk |
Clicking on an alert notice takes you to the Alerts tab for that account and filters the results based the type of alert selected (i.e. Renewal Health or Consumption).
FlexNet Operations
2020 R1 SP1
Alerts