What is an Upsell?
A product is upsold when a customer replaces the product with another product that provides a superset of the original’s functionality, such as moving from the MyProgram Standard Edition to the MyProgram Professional Edition. The figure below depicts an upsell of Product A version 1.0 to Product B version 1.0.
To enable an upsell in the Producer Portal, both “editions” of the product must have been added, and a relationship between them (such as Upsell To or Upsell From) must be defined on the Relate to Different Products page.
See Also
Upgrade, Upsell, or Renew a Fulfillment
Bulk Operations: Upgrade, Upsell, or Renew a Product
FlexNet Operations 2020 R1 SP1 User GuideMarch 2020 |