Deleting a User
Portal administrators can delete users from the End-User Portal. Deleted users are removed permanently. If you wish to keep the user in the database but wish to restrict access, consider deactivating the user instead.
You can locate the user to delete by starting with the List All commands in the Accounts & Users menu. For example, to list all partner users, choose the List All Partners command in the Users group of the Accounts & Users menu.
Follow the steps below to delete a user. Use the appropriate List All command to browse users of the correct type: List All Producers, List All Customers, List All Partners, or List All Self-Registered. (Not all user types are available for all users.)
To delete a user:
| 1. | Locate the user you want to delete by listing all users or searching for the user. |
| • | To search, click Accounts & Users > Search Users, enter your search criteria, and click Search. |
| • | To list users, click Accounts & Users > List All Customers, List All Producers, List All Partners, or List All Self-Registered. |
The End-User Portal opens the search results page.
| 2. | In the Users list, select the user you want to delete. (Click a checkbox to select the user.) |
| 3. | Click Action > Delete. |
| 4. | Click OK to confirm deletion. |
See Also