Claiming a Device and Activating a License
To claim a device and activate licenses on that device, use the Claim and Activate command in the Devices menu.
Note:The Claim and Activate command is not visible to all users. It is visible in the Devices menu only for user roles with permissions Claim Device and Activate and Generate Licenses.
For devices that have not yet been claimed, the End-User Portal assigns the end customer account on the activation ID’s entitlement as the device owner. For devices that have already been claimed, the current device owner remains unchanged.
To claim a device and activate a license:
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1.
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Click Devices > Claim and Activate. The Claim and Activate page opens. |
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2.
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For Device ID, type the ID for the device you want to claim. |
Note:If more than one device exists with the specified Device ID, the End-User Portal shows a list of ID types. Choose an ID Type to more precisely identify the device. (See About Device Attributes for more a list of possible ID types.)
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In Activation IDs, type one or more activation IDs for the licenses you want to activate on the current device. |
Tip:When entering multiple activation IDs, separate the activation IDs with commas, spaces, or carriage returns. Other delimiter characters are not supported.
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4.
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Click Validate. The End-User Portal evaluates the activation IDs you provided and shows whether they can be mapped to the current device. |
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If all activation IDs provided can be mapped to the device, proceed to Step 5. |
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If one or more activation IDs cannot be mapped to the device, the End-User Portal highlights the activation IDs that did not pass validation and allows you to either remove them from the list or cancel the mapping operation. |
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To continue without the activation IDs that failed validation, first remove the failed activation IDs and then click Re-validate. When the re-validation passes successfully, proceed to Step 5. |
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To cancel the mapping, click Cancel. |
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5.
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After the activation IDs have been validated, customize values in Qty to add, if necessary, for the capabilities you want to map. |
The activation IDs are mapped to the current device and its default view (or the View Server page) is shown.
See Also
About Device Attributes
Searching for Devices
Working with Devices