Moving a Device

A device that has not yet been assigned to a customer account can be moved from your account to a related account. For example, the parent account can move the device from one of its child accounts (a regional division, for example) to another child account.

When a device is moved, any entitlements that belong to that device are moved as well. The result of such a move is to either create new entitlements for the receiving account or to increment the count of that account’s existing (and matching) entitlements by the count on the device that was moved.

You can move a device from its default view (or the View Server page).

To move a device:

1.

Click Action > Move Device (or Move Server). The Move Device (or Move Server) page opens.

2.

For To Account, click an account to receive the device.

3.

Click Submit.

The End-User Portal changes the account of the device and opens its default view (or the View Server page).