Uploading Synchronization History

Synchronization history can be manually uploaded on the End-User Portal. You can upload synchronization history from the Offline Device Management page.

To upload synchronization history:

1.

On the Offline Device Management page, for Upload type, select Upload synchronization history.

2.

Click Browse and locate the sync history (.syncreq) files on your local system; up to 100 files per submission can be selected. (The controls vary depending on the browser you are using.)

Important:Files uploaded as part of one submission must be located on the same license server.

3.

Click Upload. The sync history files are uploaded, device details are displayed, and a confirmation message is shown.

4.

The application offers you a response file (sync acknowledgment) to download and process on your license server.