What is an Entitlement?

An entitlement gives a customer account the right to get a license for a product. An order represents what a customer has bought; an entitlement represents what a customer is allowed to fulfill. Entitlements are created and tracked in FlexNet Operations.

Entitlements are associated with

An account
One or more products

An entitlement ID uniquely identifies an entitlement. Each line item in an entitlement is an activatable unit and has an activation ID.

Sometimes, a producer creates a bulk entitlement for a single product against which multiple end users (who may not be known at the time the entitlement is created) can generate licenses. A bulk entitlement can be sold to a retailer who distributes web register keys to end users.