Manual Technology Key Concepts

Licenses that use manual technology are manually generated by a customer support representative using a third-party system. Because this license generator is not integrated into FlexNet Operations, when a user generates a license, the generated fulfillment is placed on hold and an email is sent to the administrator. The administrator logs in to the third-party system and generates the license, then returns to FlexNet Operations to set the license on the on-hold fulfillment record. The user can then download the license. FlexNet Operations tracks fulfillment and other data.