Device Management Issues Resolved in 2021.04

The following issue was resolved for the management of devices in the 2021.04 release.

Device Permissions Now Properly Enforced Based on Its Account

Previously, a user who belonged to multiple accounts—one or more of which had full device-management permissions—would have full device-management permissions on devices that belonged to any of these accounts, even those accounts in which the user had no or limited device-management permissions.

A new configuration option in the Producer Portal, System > Configure > End-User Portal Setup > Devices Page > Enforce device management permission across accounts, now enforces device management permissions across all accounts in the End-User Portal. When the option is selected, all devices are listed on the Devices page (as in previous releases), no matter the account with which a given device is associated. However, when a device link is clicked, the capabilities available on the Device Details page are based on the specific account to which the device belongs. Consequently, if a user belongs to multiple accounts, the user’s device-management permissions are now determined on an account-by-account basis, depending on the account with which the currently selected device is associated.

By default, this option is unselected so that the previous behavior remains in effect.