Entitlement Management Enhancements in 2021.06

The following enhancement to entitlement management was added in the 2021.06 release.

Improved User Experience When Attempting to View Download Packages for Entitlements Without Associated Downloads

Users on the List Entitlements page in the End-User Portal can select View > View Download Packages to view and download the download packages associated with multiple entitlement line items currently selected on the List Entitlements page.

Previously, if any of the selected line items were not associated with a download package, users received a error message, forcing them to deselect those line items that had no associated download packages before they could proceed to view the download packages for those items that had. (Entitlement line items that have an associated download show a Download Now link in the Downloads column on the List Entitlements page.)

Now, when users select to view the download packages for multiple line items, some of which do not have an associated download, the Download Packages window proceeds to open, listing the downloads for only those line items that have associated downloads. The previous error message that prevented users from proceeding to view the Download Packages window is no longer presented.

If none of the selected line items have associated download packages, a pop-up message on the List Entitlements page lets you know.