Entitlement Management Issues Resolved in 2021.09
The following issues were resolved for entitlement management in the 2021.09 release:
| • | “Email Template variation” Field No Longer Resetting Itself During Entitlement Creation |
| • | Attempts to Transfer an Entitlement Count Back to Its Original Entitlement No Longer Failing |
| • | New Checks in Place to Prevent Concurrent Transfer and Mapping Operations Against the Same Entitlement Line Item |
“Email Template variation” Field No Longer Resetting Itself During Entitlement Creation
Email Template variation field is no longer resetting itself back to the default Select value whenever users attempt to add channel partners during the entitlement creation process.
Attempts to Transfer an Entitlement Count Back to Its Original Entitlement No Longer Failing
In previous releases, an attempt to transfer a license count for an entitlement line item under certain conditions could fail with the following error message: “The number of copies cannot be set to a number less than the fulfilled amount n.” The error was occurring (both in the Producer and End-User portals and for the transferLineItem Web Services method) even though the count being transferred was currently not fulfilled or mapped to any device. This issue is now resolved.
New Checks in Place to Prevent Concurrent Transfer and Mapping Operations Against the Same Entitlement Line Item
In previous releases, users were allowed to run a license-mapping operation against an entitlement line item while a license transfer was currently in progress against this same line item. The concurrent operations could result in corrupted license counts.
Now, during the transfer of an entitlement line to a different account or entitlement (through either the Producer or End-User Portal or the transferLineItems SOAP request), users are prohibited from mapping/unmapping licenses from the line item to/from a device.
If users attempt to perform a mapping operation during a license transfer that involves the same line item, the following message is displayed in the UI: “A license transfer is in progress for the activation Id <activationId>. Please wait until this has completed.” Additionally, the line item currently being transferred will be unavailable for mapping operations until the transfer is completed.