SOAP and REST Web Services Issues Resolved in 2021.03

The following issues with SOAP and REST web services were resolved in the 2021.03 release.

Part Number Associated with Product Now Properly Handled During Product Entitlement

Previously, if the part number for a product that was being entitled was not included during the creation of an entitlement through the EntitlementOrderService SOAP web service, the part number associated with the product was still shown in the End-User Portal. This has been fixed. Now, if the part number for a product being entitled is not included in the web service request, the part number associated with the entitled product is no longer assigned by default.

Milliseconds Separator No Longer Included in Returned Usage Data

In the data returned for the Usage data extract REST API, the timestamps for Transaction Time and Received Time were showing a period (.) as a milliseconds separator even though a milliseconds value was not intended to be included in either timestamp.

2020-08-18T02:09:28.-0700 

The unnecessary period could cause parsing issues and has now been removed.

Last Modified Time for Line Items Now Reported Accurately

The lastModifiedDateTime attribute for an entitlement line item now gets updated internally with every checkout or return of a license. As a result, this value (in UTC format) is now accurately reported in the lastModifiedDateTime field in the response for the getActivatableItemsQuery SOAP web service.