Electronic Software Delivery Enhancements

The following enhancements to Electronic Software Delivery (ESD) were added in the 2021 R1 release.

Downloads Now Visible in End-User Portal for Users Who Reset Their Passwords

Previously, if an end-user’s account was deactivated due to multiple invalid login attempts and the user then reset their password, the Electronic Software Delivery module was not made aware of this account change. As a result, in the End-User Portal, the user could no longer view downloads associated with entitlements to which that user had access. Electronic Software Delivery will now be made aware of such changes, so that end users can continue to access downloads.

“Download Packages” Page Now Accessible for Multiple Selected Entitlement Line Items Belonging to Different Accounts

Prior to this release, when a user in the End-User Portal selected multiple entitlement line items belonging to various accounts and then clicked View > View Download Packages, the following error message was displayed: “The selected activation ids should belong to the same account Id.” The Download Packages page was not opened.

Now, when the user selects this option for multiple lines items belonging to various accounts, no error message is displayed. Instead, the Download Packages page is opened, enabling the user to view and download packages associated with these accounts. A dropdown above the grid on the page lets the user select the account for which to list download packages.

“Download Packages” Page Now Accessible for Multiple Selected Entitlement Line Items When Some Items Have No Downloads

Previously, when a user in the End-User Portal selected multiple entitlement line items—one or more of which had no associated download package—and then clicked View > View Download Packages, the following error message was displayed: “Some of the activation ids selected do not have download packages.” The Download Packages page was not opened.

Now, when the user selects this option for multiple lines items, some of which do not have associated download packages, no error message is displayed. Instead, the Download Packages page is opened, showing the download packages for those selected line items that have packages. However, if none of the selected line items are associated with download packages, the error message is displayed.