Device Management Features & Enhancements in 2022.01

The following features and enhancements for the management of devices were added in the 2022.01 release.

Return of a FlexNet Embedded Device with Expired/Inactivated Licenses Now Allowed

Currently, a user in the Producer Portal or End-User Portal is not allowed to return a FlexNet Embedded device (license server or standalone device) if one or more of its licenses are expired or inactive and the return process is configured to transfer the device’s licenses to another device. When the user attempts to initiate the device return, the following message is displayed: “Either the feature limit has been exceeded or its license has expired, or the feature is not allowed at all on the host.”

However, some customers might want the ability to return a FlexNet Embedded device even though one or more of its licenses are expired or inactive. In this release, a customer can now request to have this behavior enabled. If enabled, the return process would be as follows:

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If some of the licenses are expired or inactive, the device is returned, and only those licenses that are active are transferred to the destination device. Any expired or inactive licenses are returned to the appropriate entitlement line-item counts in FlexNet Operations.

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If all the device’s licenses are expired or inactive, the device is returned, but no licenses are added to the destination device and instead are returned to the appropriate entitlement line-item counts.

If a customer requires this modified behavior, contact Revenera Support to have the necessary modification made.