Entitlement Management Issues Resolved in 2022.12

The following issue was resolved for entitlement management in the 2022.12 release.

Entitlement Emails No Longer Sent to Obsolete Users

FlexNet Operations no longer sends email messages to communicate new entitlements to obsolete users.

When an entitlement is associated with multiple users, FlexNet Operations sends the entitlement email if at least one of the associated users is non-obsolete (distributor or end customer). If all of the associated users are obsolete, the entitlement email is not sent and the following error message is displayed: Email could not be sent to the recipients as the entitlement contact is obsolete.