SOAP Web Services Issues Resolved in 2023.04

The following issue related to FlexNet Operations Web Services was addressed in the 2023.04 release.

ManageDeviceService Web Service Returning User Information

In previous releases, some queries from the ManageDeviceService web service (v4 and v5)—getDevice, getDevicesQuery and searchDevices—returned a “Transaction Failure” error when the configuration option Device User Option was set to On with validation (under System > Configure > FlexNet Operations > Embedded Device Settings).

This issue has now been resolved and queries return user information as expected.