Electronic Software Delivery Issues Resolved

The following issues were resolved for Electronic Software Delivery (ESD) in the 2023 R1 release.

Removed “Export” Button
Resolved Issue with Entitlements Transfer
Fixed Link for Aspera Connect
Download Pages Now Displayed Correctly in End-User Portal for Certain Locales
“Download Now” Link Now Displayed in End-User Portal
Resolved ESD Access Issue

Removed “Export” Button

The Export button has been removed from the following pages in the Producer Portal where it had no underlying functionality:

File Downloads page, Download History section
View Download Package, File list
Associate this Download Package to Products where other Download Packages are found (available from the View Download Package page > Associate Where)
Associate this File to Download Packages where other Files are found (available from the View File page > Associate Where)

Producers who want to export a set of files as a Data Import Template file can do so on the Search Results: Files page (available from Products > Search Files).

Resolved Issue with Entitlements Transfer

In previous releases, when an entitlement for a product associated with a download package was transferred to a different account, the End-User Portal did not display the download link for the package.

This issue has now been resolved. Download links are displayed as expected, and users can download the download packages for transferred entitlements that they are entitled to.

Fixed Link for Aspera Connect

High-speed uploads require the Aspera Connect high-speed plug-in. The link provided for downloading the Aspera Connect plug-in became invalid, but has been now updated to point to the correct location (https://www.ibm.com/products/aspera/downloads).

Download Pages Now Displayed Correctly in End-User Portal for Certain Locales

The End-User Portal download pages did not load content for certain locales like Dutch and Turkish. This issue has been fixed, and all locales load the content for the download pages.

“Download Now” Link Now Displayed in End-User Portal

Previously, when a line item linked to maintenance was transferred to a different account via the Producer Portal or using SOAP web services, the Download Now link for downloading the associated download package was not displayed in the End-User Portal on the List Entitlements page. This issue no longer occurs.

Resolved ESD Access Issue

Since 2021.08, any user created via the Create User menu in the Producer Portal would not have had access to ESD downloads. A workaround existed, where a subsequent save on the user would enable access to downloads. This issue has been resolved.