Entitlement Management Enhancements in 2024.06
The following enhancements to entitlement management were added in the 2024.06 release:
New Merge Tag for Entitlement Creation Date in Email Templates
A new merge tag [[EntitlementCreationDate]] has been added to the Entitlement, Entitlement Certificate, and License templates. This tag enables producers to insert the entitlement’s creation date into the relevant email.
Note:Do not confuse the merge tags [[StartDate]] and [[EntitlementCreationDate]]. While [[EntitlementCreationDate]] indicates the entitlement creation date, [[StartDate]] indicates the start date of the line item (activation ID), which may or may not be the same date as the entitlement creation date.
New Merge Tags for Customer Address in Email Templates
The following set of merge tags has been added to a number of email templates, to enable producers to include the customer’s complete address in the email:
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[[AcctAddress1]]—Account address line 1 |
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[[AcctAddress2]]—Account address line 2 |
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[[AcctCity]]—Account city |
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[[AcctState]]—Account state |
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[[AcctZipCode]]—Account zip code |
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[[AcctRegion]]—Account region or state
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The above merge tags are available in the following email templates:
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Entitlement Certificate template |