Entitlement Management Issues Resolved in 2024.02
The following issues were resolved for entitlement management in the 2024.02 release.
| • | New Configuration Option to Disallow Activation of Parent Line Items Using FlexNet Embedded SDK |
| • | No Additional Step Required for Selectively Including Entitlement Certificate in Emails |
New Configuration Option to Disallow Activation of Parent Line Items Using FlexNet Embedded SDK
Previously, the following behavior could be observed when mapping and activating line items to standalone devices using a FlexNet Embedded client SDK:
A producer could create a parent line item and activate it using a FlexNet Embedded client SDK. This action correctly created a device and mapped the parent line item. When the producer then created an upgrade line item and activated the line item on the same device, the parent line item was removed, as expected. If the producer then attempted to map the same parent line item to a different device, the mapping erroneously succeeded.
This behavior could only be seen when mapping and activating such line items using a FlexNet Embedded client SDK. It could not be observed when using the Producer Portal to map and activate line items.
This has now been addressed in FlexNet Operations by introducing a new configuration option Allow an upgrade line item to be mapped to a device via the FlexNet Embedded client SDK (under System > Configure > FlexNet Operations > Embedded Device Settings).
By default, this configuration option is selected, meaning that mapping a parent activation ID to a standalone device if there are no line items remaining would erroneously succeed (previous behavior). Producers who wish to switch to the new behavior should deselect the configuration option.
No Additional Step Required for Selectively Including Entitlement Certificate in Emails
In 2024.01, new functionality was introduced which enables producers to selectively include or exclude an entitlement certificate when sending out an entitlement email to customers (see New Option to Control Inclusion of Entitlement Certificate in Emails). For this feature to work as expected, producers also needed to set the Email Template Variation field (on the Entitle Customers To Licenses page) to the relevant Entitlement email template or select DEFAULT. If producers kept the default option, Select..., emails were sent without an entitlement certificate.
In the 2024.02 release, producers no longer need to edit the Email Template Variation field. Entitlement certificates are sent even if the default option, Select..., is selected.