Downloading Download Packages for a Device
The Downloads tab on the device’s default view enables you to download selected download packages or individual files contained in a download package.
By default, the Downloads tab lists all the device’s download packages. However, you can use the search to locate download packages from which you want to download files (see Viewing Standalone Device Downloads).
Version:The Downloads tab is only visible if your producer has purchased the Software Delivery module and if they have enabled its display. In addition, you can only download files or download packages for a device if this capability has been enabled by your producer.
To download a download package or individual files for a standalone device:
| 1. | From the default view of a standalone device, click the Downloads tab. |
| 2. | If you are registered under more than one account, use the accounts dropdown above the grid to select the account for which you want to download items. You can only download packages and files to which your account is entitled. |
| 3. | Do one of the following: |
| a. | To download a download package, select one or more download packages and click Download. |
| b. | To download individual files, click the relevant download package ID. In the Files window that opens, select the file or files that you want to download and click Download. |
Important:To complete your download, the Download Manager must be installed on your system. If it is not installed, follow the instructions in the Download Manager window to download and run the installer, then accept the license agreement. If the Download Manager is already installed but a newer version is available, you are prompted to upgrade the Download Manager. Note that you need to restart your browser after installing the upgrade.
Important:Only validated packages can be downloaded. For information about validation, see Validating Download Packages.
The Download Manager shows the download progress in a new window. Close the Download Manager window when your downloads are complete.
Before a download, packages are validated. You can only download validated packages. The validation checks the following:
| • | whether you are entitled to the download package or file |
| • | whether you have accepted the license agreement, if applicable |
| • | whether any export compliance restrictions apply |
If you try to download several download packages at once, and one of the download packages fails validation, the entire download fails. After the validation, icons next to the download package ID indicate the result of the validation.
If the validation fails, perform the step indicated by the Help icon 
next to the download package ID to validate the download package. This might be, for example, that you need to accept the license agreement. In this case, click the download package ID to open a window where you can read and accept the license agreement.
See Also