What is an Entitlement?

An entitlement gives a customer account the right to get a license for a product. An order represents what a customer has bought; an entitlement represents what a customer is allowed to fulfill. Entitlements are created and tracked in FlexNet Operations.

Entitlements are associated with

• An account
• One or more products

An entitlement ID uniquely identifies an entitlement. Each line item in an entitlement is an activatable unit and has an activation ID.

Sometimes, a producer creates a bulk entitlement for a single product against which multiple end users (who may not be known at the time the entitlement is created) can generate licenses. A bulk entitlement can be sold to a retailer who distributes web register keys to end users.