List Sent Emails
The Producer Portal allows you to list, view, and resend emails previously sent. Email retention is defined by a retention policy set in the system configuration. To prevent performance issues, sent email has a set number of days that it is retained. See Configuring the FlexNet Platform Server for more information on setting this configuration.
Note:Email is only retained for a limited number of days as set by the email retention policy. See Configuring the FlexNet Platform Server for more information.
To list all sent emails
| 1. | Click Administer > Sent Emails. |
The Producer Portal opens the Sent Emails page. By default, the emails are listed by the Sent date (most recent first).
The table contains the following columns:
|
Column |
Description |
|
Subject |
Lists the subject of the email with a link to view the details of the email. Note:If the template used to create the email has the View Email in Sent history setting turned off, the subject line does not contain a link and the details of the email cannot be viewed, nor can the email be resent. |
|
Email Type |
Lists the template used to create the email. |
|
Recipients |
List of the recipients on the To list of the email. If there is more than one, they are all displayed in a comma separated list. |
|
Sent |
The date the email was sent. |
To search sent emails
| 1. | Use the drop-down menu to select the search criteria. Options include: |
| • | Recipient |
| • | Email Type |
| • | Sent Before |
| • | Sent After |
| • | Sent On |
| 2. | Enter a value to search on. |
To download a list of sent emails
| 1. | From the Sent Emails page, click the  download icon to download a list of the sent emails. |
| 2. | The downloaded file is in the format: SentEmails-timestamp.csv. For example: .SentEmails-2017-03-28-12-14-11.csv. The CSV file contains the following columns: |
|
Column |
Description |
|
Email Type |
The template used to generate the email. |
|
Subject |
The subject of the email. |
|
TO Recipient |
The address(es) the email was sent to. |
|
CC Recipient |
The address(es) the email was CC’d to. |
|
From |
The address that sent the email. |
|
Sent |
The timestamp the email was sent. |
See Also