Configuring System Settings

The number of recently used items to display in the product packaging pages.

Note:You must provide a value.

URL for your support center that is displayed on the Home page.

Note:You must provide a value.

Set this parameter to the class that implements the com.flexnet.operations.publicapi.IDGenerator interface: It is used to generate entitlement IDs, activation IDs, and web register keys.

Note:You must provide a value.

Set this parameter to the Java class that implements custom validations of host IDs.

This is the base name used to generated names for license files based on a custom license technology that is saved to disk or sent as an email attachment. These types of license files do not incorporate FlexNet capabilities. The default setting is license. If this field is left blank, the file name for a non-FlexNet license file or email attachment is license.lic.

If the file name is set by the CustomGenerator class in the GeneratorResponse object, the system uses that file name.

Maximum time (in milliseconds) that the server waits for a response from a VCG when generating a license.

Default: 4000.

Note:You must provide a value.

Selecting this allows header and trailer text to be entered for products.

Number of records displayed on the Entitle Customers landing page. This setting overrides the Default Records Per Page setting in the user interface configuration.

Default: 10.

Note:You must provide a value.

Selecting this allows users to see functionality related to Consolidate Licenses. If you change the flag, you must log out and re-login for the changes to be effective.

Selecting this allows host ID policies to be configured and enforced.

If selected, multiple users are able to map a line item, web register key, or entitlement to themselves.

Configures the End-User Portal to show line items with zero copies remaining on the Activatable Items and the Manage Entitlements pages.

Default: Unselected.

Enter an email address to notify when On-Hold fulfillment or On-Hold Entitlement is generated.

When selected, drops old SUPERSEDE_SIGN signatures and ensures that license length cannot exceed 4096 bytes. This feature is available in VCG 12.0 or later.

In some rare scenarios (For example, client machines using RAID disks), the UMN1 value is not unique. In these cases, UMN1 value is being set as the model type of the client machine, rather than its disk serial number. As UMN1 is treated as a primary identifier for re-installation requests, non-unique UMN1 values can lead to problems during reinstalls, returns and rehosts. In these cases, the machine identifier (MID) is a better host identifier. This parameter can be set to a comma separated list of UMN1 values. If the trusted storage activation request contains any of these values, FlexNet Operations ignores the UMN1 value and uses the MID instead.

If selected, the Product Line feature is enabled for products, users, and accounts, including visibility restrictions for users and accounts.

Producers can define product lines, assign products to product lines, and link producer accounts and customer user accounts with those product lines.

When this setting is enabled, End-User Portal views are filtered to show only entitlement line items for products in product lines to which the user’s account is linked.

To enable product lines functionality without enforcing visibility restrictions, deselect this setting and check Enable Product Lines for Products, instead.

Default: Unselected.

Maximum number of line items loaded for each entitlement in page. If number of line items exceeds maximum, a more... link enables the others to be displayed. Setting value to -1 loads all line items associated with entitlement.

Note:You must provide a value.

Number of times to retry a bulk operation.

Note:You must provide a value.

A two-character country code that FlexNet Operations uses as the default country for users and accounts. Use Unspecified if you do not want FlexNet Operations to supply a default value.

Note:You must provide a value.

Configures FlexNet Operations to send a notification email when a new entitlement is created as the result of a split. (Entitlements can be split, by publisher and partner users, on the End-User Portal.)

Default: Selected.

Sets the default operator for simple searches in the Producer Portal.

Default: Contains.

Show or hide product lines functionality for products only. No visibility restrictions for users and accounts are applied.

When this setting is selected, producers can define product lines, assign products to product lines

Requires that the configuration setting for Enable Product Lines for Products, Users, and Accounts be unselected.

Default: Selected.

The relative path to the location where the output (artifact files) of optional data extract jobs are stored.

For Data Extract File Location, specify a valid path on the local file system.

For more information about scheduling data extract jobs, see Administering Alerts.

By default, show only line items for the most recent version in the End‑User Portal’s List Entitlements page and Map Entitlements page. Related, older version are grouped under the most recent version when related, older versions are available.

When Highlight Latest Upgrade Line Items is unselected, the List Entitlements page and Map Entitlements page show a mixed, flat list of line items—including parent line items and older versions along with the most recent version.

Default: Selected.

Enables the addition of the environment in the subject of the email. If selected the name of the environment (UAT, CI, QA, etc., except PROD or DR) that triggered the email will be included in the subject line.

Default: Unselected.

Manages the behavior when a customer user belongs to more than one account.

If unselected, a customer user logged in at the End-User Portal cannot manage other customer users that belong to the same account. The List Users page in the End-User Portal lists the logged-in user’s account, the accounts that the user has in common with other users as well as those users’ other accounts (even if those are not shared with the logged-in user).

If selected, a customer user logged in at the End-User Portal has Manage Users permissions (view, edit, reset password, link or remove an account) for other customer users that belong to the same account. The List Users page in the End-User Portal lists only accounts that the logged-in user has in common with users listed on the page.

Default: Unselected

Controls whether entitlements or line items that have been activated on a device can have their state changed to Inactive or Obsolete.

When not selected, attempting to change such an entitlement’s or line item’s state to Inactive or Obsolete triggers an error message. The state can only be changed after the entitlement or line item has been unmapped from the device.

When this configuration option is selected, an entitlement or line item that has been activated on a device can still be used until the license expires, even if the entitlement or line item has been deactivated or made obsolete.

Default: Selected.

If selected, all line items in the entitlement are included for processing during batch rehost. In scenarios where a large number of line items are associated with a single entitlement, selecting this option might significantly increase the time required for processing the batch rehost.

If unselected, only the default number of 10 line items are included for processing during batch rehost.

Default: Unselected.

Enables producers to control which line items are displayed on the Support Licenses And Maintenance page in the Producer Portal and End-User Portal.

Default: Unselected.

When enabled, allows producers to update the number of copies for a line item using Web services even if the option Allow Editing of Deployed Entities (also under FlexNet Operations > General Options) is unselected. The line item quantity can be updated

The number of copies can be updated using the updateEntitlementLineItemRequest element in the EntitlementOrderService Web service. In the Web service request, be sure to specify only the updated number of copies.

Default: Unselected.

Note:Editing this setting requires the Super Administrator role.

Enables producers to change the sort order of items displayed on the List Entitlements by Order page.

If selected, the items on the List Entitlements by Order landing page are sorted by the date they were created. Producers who want items on the List Entitlements by Order landing page to be sorted by their last modified date (the default behavior) should leave the option unselected.

Default: Unselected.

Controls the use of the [[Password]] merge tag in the Welcome Email for Producer and Welcome Email for End User email templates.

Note:For security reasons, the welcome email should not contain a plain text password. Instead, it should contain a URL which enables the user to set (or reset) their password.

If selected, the merge tag section in the welcome email templates displays the [[Password]] merge tag and allows the use of the merge tag. When a welcome email containing the [[Password]] merge tag is sent, the merge tag is substituted with the password.

If unselected, the [[Password]] merge tag is not displayed in the merge tag section of the welcome email templates. In addition, if the [[Password]] merge tag is manually added to the welcome email, the merge tag is not substituted by the password.

Default: Selected.

Set to class implementing the com.flexnet.operations.notification.EntityNotifier interface. Used to process notifications when certain entities are created, updated, or deleted.

Exchange name used by notification framework.

URL for the FlexNet Operations Cloud replication service endpoint in <protocol>://<hostname>:<port> format.

URL for the Linux VCG service endpoint in <protocol>://<hostname>:<port> format.

Electronic Software Delivery hostname in <protocol>://<hostname>:<port> format.

URL of Electronic Software Delivery Service endpoint.

Name of the CMS consumer queue in RabbitMQ.

Note:You must provide a value.

Note:Restart required.

Name of the audit trail queue in RabbitMQ.

Note:You must provide a value.

Note:Restart required.

The URL of the SOAP service hosted by the producer. FlexNet Operations must be able to access this over the internet.

The password for the user name used to authenticate the SOAP service for generating the secure license.

Allow or prevent adding backup servers via web services and Producer Portal.

Hosts: If selected, allows a host to have line items belonging to multiple accounts.

Comma-separated email IDs that receive any error emails related to auto-provisioning.

If selected, allows user to shorten license expiration term.

The Cloud Licensing Service password must fulfill the following requirements:

When selected, an entitlement’s last modified date is updated together with the line item’s last modified date whenever the available license count changes for a device.

When unselected, only the line item’s last modified date changes when the available license count changes for a device.

Default: Unselected.

Shows or hides the Aggregation Type field on the Package Products | Create a Feature page, which enables you to select an aggregation type for feature count aggregation.

For more information, see Creating a Feature and Using Feature Count Aggregation.

Default: Selected.

Note:When using the option Enable feature count aggregation, the option Consolidate Licenses (under System > Configure > Embedded Devices > Host Options) must be unselected.

Important:The configuration option Enable feature count aggregation merely shows or hides the Aggregation Type field. It does not enable or disable the feature count aggregation functionality itself.

Therefore, if you specified aggregation types for certain features but then decide not to use the feature count aggregation functionality, you must set the Aggregation Type field to NONE for each feature. If the Aggregation Type field remains set to SUM or MAX, FlexNet Operations will continue to aggregate feature counts, even if Enable feature count aggregation is disabled.

Custom script tags added here are inserted last in the document <head/> of the Producer Portal.

The number of days in the future, including the day the Expiring Entitlements job runs, to search for entitlements to include in the Renewal Reminder email message.

This value is also used as the upper limit for line items that appear on the Expiring Entitlements page in the End-User Portal. Those entitlements with expiration dates further out than the Renewal Look Ahead are excluded from the list.

Note:This setting is also used to limit the number of expired entitlements shown on pages that list expired entitlements. Entitlements that are more than 200 days (using the default setting) past their expiration date are not shown.

Tip:The Renewal Look Ahead value must be greater than the Expiring Window value.

Note:You must provide a value.

The minimum number of days to wait before sending out the next Renewal Reminder email message to a particular account.

For example, using the default system configuration settings, FlexNet Operations limits the number of renewal reminders sent to an account to one every 30 days.

Together with the Expiring Window, Expiring Email Frequency determines whether or not FlexNet Operations sends a Renewal Reminder email message. (Renewal Reminder email messages are based on the Renewal Reminder email template.)

See More About the Expiring Entitlements Job for details.

Note:You must provide a value.

Number of days from an entitlement’s expiration date to mark the entitlement as critical.

This value and the Expiring Window value determine the way line items are highlighted on the Expiring Entitlements page in the End-User Portal. Line items that expire within the number of days specified in the Renewal Critical setting are highlighted in red.

Note:You must provide a value.

An email address to which FlexNet Operations sends renewal notifications when an account with expiring or expired entitlements has no end users who have subscribed to receive renewal reminders. Producers can use this address to receive the renewal reminders on behalf of their customer accounts.

The low and high markers for service consumption levels. Consumption is considered unhealthy if below the low threshold and very healthy if at or above the high threshold.

The low and high markers for an account's overall health. The account is considered unhealthy if below the low threshold and very healthy if at or above the high threshold.