SOAP and REST Web Services Issues Resolved

The following issues related to FlexNet Operations Web Services were addressed in the 2024 R1 release.

Resolved Issue with autoDeploy Value for upgradeLicense and upsellLicense Requests for Embedded Models
Special Characters in Email Address
updateUser Operation in User Account Hierarchy Service Web Service No Longer Allows Mismatch Between User Name and Email Address
searchDevices Operation in ManageDeviceService Returning “hosted” Value
Calling createUniformSuite Operation No Longer Fails

Resolved Issue with autoDeploy Value for upgradeLicense and upsellLicense Requests for Embedded Models

Previously, the upgradeLicense and upsellLicense requests of the EntitlementOrderService web service returned an error for Embedded license models if autoDeploy was set to true. This issue has now been resolved.

Special Characters in Email Address

Previously, email validation failed when a user was created using the createUser request of the User Account Hierarchy web service and the email address contained one of the following special characters:

' & * $ %

This issue has now been resolved and the user is created as expected if the email address contains one of the above mentioned special characters.

updateUser Operation in User Account Hierarchy Service Web Service No Longer Allows Mismatch Between User Name and Email Address

Using the updateUser or createUser operation of the User Account Hierarchy Service web service, it was possible to update or create an email address with a value that is different from the user name. This mismatch between the user name and the email address meant that affected users could not access downloads in the End-User Portal.

From the 2024 R1 release onwards, an error is returned when there is a mismatch between user name and email address. This behavior applies to all versions of the User Account Hierarchy Service web service.

Note:The case of the user name and email address is ignored by the updateUser and createUser operations.

searchDevices Operation in ManageDeviceService Returning “hosted” Value

The following issue has been resolved for the searchDevices operation of the ManageDeviceService web service.

Previously, even though the response configuration had the <hosted> parameter set to true in the request, the response did not return the <hosted> value. This issue no longer occurs.

Calling createUniformSuite Operation No Longer Fails

Previously, calling the createUniformSuite operation of the ProductPackagingService web service failed with a stack overflow error. This error no longer occurs, and the createUniformSuite operation adds suites as expected.