Export and Import Issues Resolved in 2025.05

The following issue related to the Data Export and Import functionality was resolved in the 2025.05 release.

Account Data Export

(Cases 03030706, 03032924; SWM-26609)

In this release, the functionality for exporting accounts information has been restored.

In its Export menu, the Manage Accounts page (available from Accounts & Users > All Accounts) now shows the correct option, Data Import Template. Clicking Export > Data Import Template triggers an export job, which creates a downloadable Data Import Template (.xlt) file containing the relevant entities.

The image below shows the option Data Import Template which is used to export accounts information:

The Export menu now contains the correct option, Data Import Template, for exporting accounts information.

Previously, in its Export menu, the Manage Accounts page showed the options Selected Items and Selected Items with Their Dependencies, which had no underlying functionality (.JAR export is not available for accounts and users).