Creating a Maintenance
You can create maintenances from the Producer Portal’s Administer menu.
Tip:To reset all the fields on the Create Maintenance page to their defaults at any time, click the Reset button.
To create a new maintenance product
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Click Products > Create Maintenance. This opens the Create Maintenance page. |
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Provide values for the following fields. Required fields are indicated with a red asterisk. |
Creating Maintenance Fields
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Name
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Name of the maintenance
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Version
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A string that can contain any characters up to a maximum of 64, for example, 1.2.3 or SP1.
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State
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A maintenance product can be in one of four states: draft, deployed, inactive, or obsolete.
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Draft: A maintenance product is created as a draft that can be modified or deleted. After a maintenance product is deployed to use in production, it cannot be deleted or modified, except to add or remove part numbers. |
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Deployed: A deployed maintenance product can be added to an entitlement. |
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Inactive: An inactive maintenance product cannot be deleted or modified. An inactive maintenance product cannot be added to an entitlement. |
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Obsolete: Deployed and inactive maintenance products can be made obsolete. Obsolete maintenance products behave like inactive maintenance products, but can be deleted. |
Note:The status Obsolete is not available if the configuration option Allow state change of entities to obsolete (under System > Configure > FlexNet Operations > General Options) is unselected.
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Description
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Describe the characteristics of this maintenance that make it unique.
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Complete the maintenance creation process by clicking Save, Add New Maintenance, or Next. |
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Click Save to save the maintenance and remain on the current page. |
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Click Add New Maintenance to save this maintenance and start to create another maintenance. |
A maintenance product is created as a draft that can be modified. After a maintenance product is deployed to use in production, it cannot be modified.
Tip:After a maintenance product has been saved, the history of its state changes can be viewed by clicking the View History button.
See Also
Mapping a Maintenance to a Part Number
Relating Maintenance to Other Products