Electronic Software Delivery Issues Resolved
The following issues were resolved for Electronic Software Delivery (ESD) in the 2025 R1 release.
| • | DownloadPackagingService Web Service No Longer Returning Duplicate Results |
| • | Resolved Display Issues for Download Packages and File Notifications |
| • | Note in Import Data Template for Entitlement Management Now Showing Warning |
| • | Improved Bulk Upgrade Job Performance |
| • | Download Package Search No Longer Returns Duplicate Counts |
| • | Uploading New File Versions Will Update Existing Content |
DownloadPackagingService Web Service No Longer Returning Duplicate Results
(Case 02853877, SWM-19967)
The getDownloadPackageQuery operation of the DownloadPackagingService web service no longer returns duplicate values if a download package has multiple values set for a multi-value text custom attribute. This fix applies to all versions of the DownloadPackagingService web service.
Resolved Display Issues for Download Packages and File Notifications
(Case 02817693, 02820710; SWM-19544)
Previously, when navigating to pages related to Electronic Software Delivery functionality (download packages and file notifications), the ?authtype=external parameter was not appended to the URL. As a result, some UI elements (Create Email button, check boxes for selecting packages) were not displayed properly. This issue no longer occurs.
Note in Import Data Template for Entitlement Management Now Showing Warning
(SWM-23642)
The note for the ActivationId and ActivationState columns in the Entitlement Management template Excel file (on the Create-Update Entitlement and Create-Update MaintenanceLine sheets) now warns against deleting these columns to prevent unwanted behavior.
Note:Users need to be aware that even though providing a value is optional, they should not delete these columns because doing so means that no line items are created in FlexNet Operations. For more information about the import behavior when deleting the columns, refer to the FlexNet Operations User Guide, section Using Data Import Templates.
Improved Bulk Upgrade Job Performance
(SWM-23963)
The execution time of bulk upgrade jobs has been reduced.
Download Package Search No Longer Returns Duplicate Counts
(Case 02988915, SWM-25228)
When retrieving download package counts using the getDownloadPackageCount operation of the DownloadPackagingService web service or using the Search Download Packages page in the Producer Portal, the query could return incorrect counts. This issue occured in the following scenarios:
| • | The getDownloadPackageCount operation returned an incorrect count if a download package had multiple values set for a multi-value text custom attribute. |
| • | The Search Download Packages page returned duplicate values when searching for a download package using a wildcard character (*) in a custom attribute. |
Previously, using a wildcard (*) in a custom attribute when searching for download packages could cause the Producer Portal to return duplicates.
This issue has now been resolved. The fix for the getDownloadPackageCount operation applies to all versions of the DownloadPackagingService web service.
Uploading New File Versions Will Update Existing Content
(Cases 02225917, 02567912, 02680773, 02834194, 02918066, 02918272, 02995536, 03003837, 03008991; SWM-19909)
Previously, when uploading a new version of a file (or package) whose previous version existed in the Software Delivery system, it was recommended to use a new file name. This best practice prevented the delivery of “stale” file content to customers, because uploading a new file with the same file name would not reliably overwrite the existing file.
Now, you can upload new content using an existing file name, which will replace the existing content.