Managing Licenses

The License Support menu allows you to perform additional license lifecycle processes for license certificates,

Lifecycle Process

Description

Returning a License

A license is returned to allow it to be fulfilled again at a later time. The number of returns against a fulfillment can be limited by a producer’s return policy.

Repairing a License

A certificate license is repaired to change license parameters other than a host ID. The number of repairs against a fulfillment can be limited by a producer’s repair policy.

Rehosting a License

A license is rehosted to change one or more host IDs. The number of rehosts against a fulfillment can be limited by a producer’s rehost policy.

Upgrading, Upselling or Renewing a License

Many licenses can be upgraded, upsold, or renewed:

A license can be upgraded to a new version only if there is an upgrade entitlement line item in the entitlement.
A license can be upsold only if there is an upsell entitlement line item in the entitlement.
A license can be renewed only if there is renew entitlement line item in the entitlement.

Consolidating Licenses

You can consolidate several licenses into a single file.

The License Activation page automatically displays your fulfillment records for custom and certificate-based licenses. From this page, you can also view fulfillment records and print fulfillment records.

It is also possible to perform manual returns and repairs, host management, and other advanced support operations. For instructions, see the following topics:

Manual Return
Manual Repair
Manage Hosts
Advanced Support Operations