Ordering Files on Physical Media

When supported by the producers of the products to which you are entitled, the Order Media button lets you request copies of files for the current download package on physical media. This button opens the Order Media page. There, you can initiate an email request for the files you require when downloading them directly from the End-User Portal is not an option.

To order files on physical media:

1. On the Downloads page, click the Order Media button. The End-User Portal opens the Order Media page.
2. On the Order Media page, enter or verify your address information and click Place Order.

The End-User Portal submits your request and sends you a copy of the request message.