Documentation Issues Resolved in 2026.03
The following issue related to FlexNet Operations documentation was addressed in the 2026.03 release.
Authentication Requirements for Public Service APIs
FlexNet Operations provides a small set of Public Service APIs that allow external systems to retrieve entitlement and line-item information. These APIs are exposed at the following endpoints:
| • | https://<site-id>.flexnetoperations.com/flexnet/pubservices/lineitemdetails |
| • | https://<site-id>.flexnetoperations.com/flexnet/pubservices/entitlementdetails |
| • | https://<site-id>.flexnetoperations.com/flexnet/pubservices/registeruser |
| • | https://<site-id>.flexnetoperations.com/flexnet/pubservices/mapentitlement |
Historically, these endpoints could be accessed without authentication. This behavior has been deprecated because unauthenticated access is considered a security risk and does not align with modern security best practices.
Authentication Enforcement and Configuration
The FlexNet Operations 2024.10 release introduced authentication support for Public Service APIs. The configuration option, Enable authentication for Public Webservices (under System > Configure > FlexNet Operations > General Options) was added.
By default, this option is enabled, and authentication is enforced for all Public Service API requests. Producers who require additional time to update their integrations can temporarily disable authentication by clearing this option.
At the time authentication support was introduced, the available documentation did not fully describe the supported authentication mechanisms or how to apply them when calling the Public Service APIs. These documentation gaps have now been addressed (see Public Service APIs in the Web Services Integration Guide).
Mandatory Authentication (Effective 2027.08)
Beginning with the FlexNet Operations 2027.08 release, authentication is mandatory for all Public Service API requests. The Enable authentication for Public Webservices configuration option will be removed, and unauthenticated requests will no longer be supported.
Supported Authentication Methods
Public Service API requests can be authenticated using either of the following methods:
| • | Basic authentication, using a valid FlexNet Operations user name and password |
| • | Token-based authentication, using an access token issued by FlexNet Operations |
Details on token-based authentication, including token generation and usage, are documented in the Web Services Integration Guide, in the topic Token-Based Authentication.