User Experience Issues Resolved in 2025.09

The following issue related to user experience was addressed in the 2025.09 release.

Multilingual Input in Email Templates

(Case 03031323, SWM-26966)

In previous releases, email templates did not support multilingual input—such as Japanese, Chinese, or Korean—in the Html Content and Text Content fields. As a result, templates containing these characters were saved with corrupted content, typically displayed as '?????'.

Example of Chinese characters not rendered correctly.

The 2025.09 release introduces full support for multilingual character encoding in both fields during template creation. Email content will now render correctly in the user's preferred language, based on their locale settings.