User Experience Issues Resolved in 2026.02

The following issues related to user experience were addressed in the 2026.02 release.

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Fully Functional Navigation in Online Help

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Fix for Bulk Operations Stuck in Draft

Fully Functional Navigation in Online Help

(SWM-30906)

This update resolves an issue where users opening online help from the FlexNet Operations portals were unable to navigate back to previous pages. The help content opened in a special browser window that did not include standard navigation controls such as the Back button, causing inconvenience and repeated searches. This affected users in the following scenarios:

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Users performing a search within the help content and needing to review multiple results.

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Any situation where users needed to return to the previous help page after navigating forward.

Root Cause

The help content was being opened in a modified browser window that intentionally removed standard navigation controls. Modern browsers, especially Chrome, no longer allow full navigation features in such pop-up windows. As a result, users had no Back button available when viewing help this way.

Fix Implemented

The help content is now opened in a new browser tab instead of a pop-up window. A new tab automatically includes full browser navigation options such as Back, Forward, and Refresh. Users can now easily move between help pages, return to search results, and explore topics without repeating searches.

Fix for Bulk Operations Stuck in Draft

(Case 04225152, SWM-29600)

In some scenarios, bulk operations could become stuck in Draft state after being submitted. This issue has now been resolved.