Add Catalog Item

Catalog Items (price list items) represent the things that your company sells, for example, a product or a maintenance agreement. When you Entitle your customers (or process orders) in the Producer Portal, you entitle them to Catalog Items. Catalog Items, in turn, are normally associated with one or more Products.

To add a Catalog Item you provide the following information:

Catalog Item Properties

Item

Description

Catalog Item ID

Your company's unique identifier for this item; this will often be a sales catalog or price list ID. The Catalog Item ID is displayed on the FlexNet Producer Portal Entitlement History page.

Catalog Item Name

Short description of the Catalog Item, such as "Product X with one year maintenance". The Catalog Item Name is displayed on the Entitlement History page and can be used in the Entitlement Notification email.

Catalog Item Type

Catalog Item Type can be used to inform FlexNet Producer Portal not to process entitlement lines for this Catalog Item. In particular it is used when you need to process Entitlements (orders) for items that you don't want FlexNet Producer Portal to deliver, such as support contracts. The type has three possible values:

• Normal—As the name implies, most of the Catalog Items will be Normal and this is what you should use unless your company has configured one of the other types.
• Report Only—When FlexNet Producer Portal receives an entitlement for a Report Only Catalog Item, it reports the entitlement in FlexNet Operations Reporter but does not attempt to grant an entitlement to an Account.
• Ignore—When FlexNet Producer Portal receives an Entitlement line for an Ignore Catalog Item, FlexNet Producer Portal will completely ignore the line.

Subscription (Yes/No)

Defaults to Yes. If No is selected (non-subscription Catalog Item) this Catalog Item will not be updated when you use the Associate Where feature to automatically give users access to a new product based on access to another product

Temporary (Yes/No)

Defaults to No. If Yes is selected (temporary Catalog Item) then your customers will not continue to have access to the Products associated with this Catalog Item after the expiration date of their Entitlement. This is often used for try and buy evaluations.

Default Duration

The default duration of an Entitlement to this Catalog Item. Default Duration is overridden by changing the Expiration Date on an Entitlement

Download Limit (Yes/No)

Default is No. If Yes is selected the files associated with Products which are entitled through this Catalog Item may only be downloaded a limited number of times, otherwise the files may be downloaded an unlimited number of times.

Default Maximum Download Limit

Default value for the number of times files entitled through this Catalog Item can be downloaded. The default value can be overridden by explicitly providing a download limit on the entitlement. This only applies when the Download Limit attribute is set to Yes.

Catalog Manufacturer

List of configured companies or product groups. Manufacturer is configured via the Configure menu.

Catalog Product Line

List of configured product groupings. Catalog Product Line is configured via the Configure menu. The Catalog Product Line is displayed on the FlexNet Producer Portal index page.

License Group

List of configured license key groups. If your company only supports one group you will only see one choice. License groups are normally configured when your site is first set up. If you need to configure additional license groups you should contact your Revenera Client Relations Manager.

Support Agreement

List of configured agreements that may be associated with this Catalog Item. Each catalog item may be associated with one agreement. You can create or edit the Agreements through the "Configure" menu option. Note that your site must be configured to use Support Agreements for this to be meaningful. Please contact your Client Relations Manager for more information.