Registering Your Product with the FlexNet Connect Publisher Site
InstallAnywhere 2023 R2
Before your installed products can receive update notifications, you must make sure that the product code of the product in your installer matches the product code of the product on the FlexNet Connect Publisher site.
To verify that your product code matches the product code:
| 1. | In the Advanced Designer, on the Project page, click General Settings. The General Settings view opens. |
| 2. | In the Product Information area, find the Product Code setting, and note its value. |
| 3. | In an Internet browser, sign in to the FlexNet Connect Publisher site, and open the Products view. |
| 4. | Select the product that your installers deploy, and then click the View/Edit button. The Edit Product page opens. |
Note:If your installer project’s product does not exist as a product on the FlexNet Connect Publisher site, you must first enter the product there. Remember to use the product code from your installer as the product code on the FlexNet Connect Publisher site.
| 5. | On the Edit Product page, locate the product code and compare it to the product code in the General Settings view. |
Note:The product code appears right after the What is the Product Code for your product? prompt on the Edit Product page.
These values must be an exact (but not case-sensitive) match.
Tip:It is also critically important that the version number in your installer project exactly matches the version number of the product on the FlexNet Connect Publisher site. If the version numbers do not match, or are only a partial match, the check for notifications fails and the agent returns an error.
See Also