Upgrading an InstallShield Concurrent Server Offline with a Borrowed License

When upgrading an InstallShield Concurrent Server offline with a borrowed license, you need to first return all of the borrowed licenses. You need to:

Return all borrowed licenses to the server side in advance of the upgrade.
Execute the license return operation with the FlexNet Server License Return Wizard.

When in an environment that is not connected to the Internet, perform the following steps:

To upgrade an InstallShield Concurrent Server offline with a borrowed license:

1. Ensure all borrowed licenses have been returned to the License Server.
2. Run the FlexNet Server Activation Wizard and perform an offline activation.
3. Save the request file and exit the Activation Wizard.
4. Copy the request file to a machine that can connect to the Internet, and connect to the Flexera/Revenera Product and License Center using a browser.
5. Activate from the browser and save the response file.
6. Copy or move the saved response file to the machine where the License Server is installed and execute the Activation Wizard.
7. Stop mvsn (vendor daemon) from the License Server.
8. Restart the License Server from the Service Manager
9. If mvsn (vendor daemon) is not started, start it.