Error -9021: Unable to Extract COM Data
InstallShield 2022
The following table documents this message:
Category |
Description |
Type: |
Error |
Message: |
Unable to extract COM data for 'FileName' |
Cause: |
This Windows Installer package has an entry in the TypeLib or SelfReg table that contains COM data that InstallShield cannot convert to application data. Depending upon which file cannot be COM extracted, it is possible that this application will still work properly in Citrix XenApp isolation environment if you repackage this Windows Installer package with COM table mapping turned off. COM data is stored in the Windows Registry. So, if you repackage this Windows Installer package, the capture process will be able to obtain all of this data because it captures all modifications to the Registry and does not have to rely on COM extraction. |
Resolution: |
To resolve this issue, you need to repackage your Windows Installer package with COM table mapping turned off. |