ReachOut Direct-to-Desktop Messaging Service
From the Usage Intelligence dashboard, you can create ReachOut messaging campaigns that are used to deliver messages or surveys directly to the desktop of users who are running your software. You may choose a specific target audience for your message by defining a set of delivery filters so that each message will be delivered only to those users who match the specified criteria (such as geographical region, edition, version, build, language, OS, license status, runtime duration, days since install, etc.)
When building a ReachOut campaign you can choose between two message delivery options.
| • | Automated HTML pop-up messages (handled entirely by the Usage Intelligence library and requires absolutely NO coding.) Currently this is only available on Windows and macOS. For more information, see Automated Message Retrieval. |
| • | Manually retrieving the message (plain text or URL) through code by using the ruiCheckForReachOut() or ruiCheckForReachOutOfType() functions. For more information, see Manual Message Retrieval. |