Next Steps

While the Expiring Entitlements job sends email messages about line items and maintenance lines that are approaching their expiration date, the Expired Entitlements job sends email messages about line items and maintenance lines that have already expired. To walk through the process of setting up the Expired Entitlements job to send messages about those entitlements, see Notifying End Users about Expiring Entitlements.

Consider also reading Managing Email Templates to learn about how to customize email templates. For instance, you may want to apply your account’s branding to the Renewal Reminder email template or alter the message content in the Renewal Intent for End Customer email template.

Producer administrators may also be interested in customizing the job schedule for FlexNet Operations background jobs and subscribing to the alerts that are generated when such jobs run. For more information, see Administering Alerts .