Managing Email and Email Templates

The Producer Portal can send email messages to your customers and create email templates for your account to use to communicate about new entitlements, or other events.

Email messages can be generated automatically based on certain event triggers or generated manually as needed. Through the Administer menu, you can send email messages and also create, modify, or delete email templates.

 

 

Topic

Description

Managing Email

Explains how to manage the email messages sent via the Producer Portal. Managing Email includes the following subtopics:

• Creating a Download Package Notification
• Creating a File Notification
• List Sent Emails
• View Sent Emails
• Resend Email

Managing Email Templates

Shows how to manage your account’s email templates. Managing Email Templates includes the following subtopics:

• About Email Templates
• Listing Email Templates
• Adding Email Templates
• Viewing Email Templates
• Editing an Email Template

See Also