Export Compliance Restriction Triggers
Depending on the product classification of a particular software product (as administered by the Department of Commerce Bureau of Industry and Security), FlexNet Operations checks the following data elements for any individual who initiates a download using the service:
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User name on denial list |
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User email address domain—check for country of origin/government |
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User profile address—check for country of origin/government |
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Account Name on denial list |
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Domain from DNS lookup for IP address (only used if the user profile address check fails) |
If any of these checks fail, access to the download package is denied and an Entity Export Compliance Restriction is triggered.
When this occurs:
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A case is automatically created at Revenera support. |
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The Export Compliance Automation process is initiated. |
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Customers will receive a notification to review their end user or account restrictions. |
This automated workflow applies to all such compliance check failures and replaces the previous manual handling process.