Export Compliance Restriction Triggers

Depending on the product classification of a particular software product (as administered by the Department of Commerce Bureau of Industry and Security), FlexNet Operations checks the following data elements for any individual who initiates a download using the service:

User name on denial list
User email address domain—check for country of origin/government
User profile address—check for country of origin/government
Account Name on denial list
IP address lookup
Domain from DNS lookup for IP address (only used if the user profile address check fails)

If any of these checks fail, access to the download package is denied and an Entity Export Compliance Restriction is triggered.

When this occurs:

A case is automatically created at Revenera support.
The Export Compliance Automation process is initiated.
Customers will receive a notification to review their end user or account restrictions.

This automated workflow applies to all such compliance check failures and replaces the previous manual handling process.