About Email Template Status Settings

Each email template variation can have one or more versions. There are three possible status settings for an email template version:

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Active—This version is used by the application to send an email. Only one version (per variation) can be active at any given time.

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Draft—This version is in the process of edit and review. Changes have been made but it is not ready to be used as the active version yet. Only one version (per variation) can be in draft status at any given time.

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Archived—These versions were once the active or draft version of an email template variation but have been replaced by newer versions. The system keeps these archived versions of your email template variations, and you can always revert to an old version if necessary.

Email template versions are set to Active or Draft status, depending on how they are saved on the Edit Email Template page. There is no separate status-setting control in the Producer Portal.

When you create or edit an email template, you can choose to save it as the Active version or the Draft version of that template variation. If version of the same template variation already exists in the same state, its state becomes Archived. To return an archived email template version to Draft or Active status, open its Edit Email Template page and save it as the Active or Draft template according to your needs.