Viewing Request History
Use the following instruction sets to view the history of all device and license server requests and, optionally, to filter the request history by date and time or by request ID.
Note:The Request History page may take a long time to load due to the large volume of request data. Instead of using the Request History page, you may prefer to view a specific device’s history directly from its device record. The Device History page provides a more focused view and typically loads faster. It also enables you to filter by specific event types and time range. For more information, see Viewing Device History .
To view the request history
| • | Click Administer > Request History. The Producer Portal opens the Request History page. |
The Request History page shows all requests, by default.
Request history results can be filtered by date or by ID.
To filter the request history results
| 1. | On the Request History page, enter any date or ID values you want to use to filter the request history results. |
| • | Max Request Time—Determines how recent the requests included in the request history results are. No requests that occurred after the specified date are included in the results. |
| • | Max Request ID—Limits the request history results according to the request ID. No requests with a request ID number higher than the specified request ID are included in the results. (Only numbers are possible in the Max Request ID field, and wildcards are not permitted.) |
| 2. | Click Get History. The Producer Portal refreshes the Request History page to show only the requests that match the filters. |
See Also