Configuring a Maintenance Line Item
When you click New maintenance line item on the Create an Entitlement page, FlexNet Operations opens the Configure Line Item wizard in a pop-up window. Continue configuring the settings for maintenance line items. You configure maintenance line items using the Configure Line Item wizard.
A maintenance line item must be linked to one or more product line items for it to be effective during bulk operations.
To configure a maintenance line item
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Select Maintenance: Select a maintenance product for the line item. Click Next. |
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Configure Maintenance: Enter values for the following, and then click Next. |
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Description: enter a brief description of the product line item. |
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Order ID: enter the order ID. (This may be imported from your CRM/ERP application.) |
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Order Line Number: enter the order line number. (This may be imported from your CRM/ERP application.) |
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Number of Copies: specify the number of copies for the entitlement. |
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Start Date: The start date of the entitlement line item is the start date of the licenses that are generated against the line item. |
Note:If the year that you want to set is not currently available from the calendar, select the year that is closest to the desired year. This automatically increases the list by 10 years from the year you selected.
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Expiration: Specify when the line item expires. |
Note:If the year that you want to set is not currently available from the calendar, select the year that is closest to the desired year. This automatically increases the list by 10 years from the year you selected.
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Click Save or Complete to save the maintenance line item. |
See Also
Changing the State of a Line Item
Creating an Entitlement