Returning Devices in Bulk

If you need to return multiple devices—for example, to remove devices whose serial numbers have expired—, use the Devices template. This template streamlines the return process through an Excel import.

To return devices in bulk using the Devices template

1.

Navigate to Administer > Import Data Objects and select the Data Import Templates tab.

2.

Click the hyperlinked name of the Devices Template to download it.

3.

Open DevicesTemplate.xlsx and locate the ReturnHost sheet. Provide relevant details for each device or server. The following details can be specified:

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Host ID

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Publisher name

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Host class

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Host ID type

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Target host ID

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Target host publisher name

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Target host class

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Target host ID type

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Return Material Authorization Number

Note:In the template, column headers formatted in bold indicate mandatory fields.

4.

Save the populated spreadsheet as a Unicode .txt file.

Return to the Import Settings tab on the Import Data Objects page and upload the .txt file to return the devices.

Note:For detailed information about the import process and import templates, see Importing Entities and Using Data Import Templates, respectively.